Scale Up Smart Privacy Policy

Scale Up Smart Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy
explains how we collect, use, disclose, and safeguard your personal information when you visit our website
www.scaleupsmart.com.au, interact with us, or use our services.

What Information We Collect
We may collect the following types of personal and business information:

Personal Information: Name, phone number, email address, job title, company name, business address.
Business Information: Business size, industry, service requirements, operational challenges.
Device Information: IP address, browser type, pages visited, cookies, and other diagnostic data.
Financial Information (where applicable): Payment and invoicing details (e.g., ABNs, billing contact
information).
Employment Information (when recruiting): Resumes, qualifications, references, and work history

How We Collect Your Information
We collect information via:

Website forms (e.g., contact us, quote requests)
Direct communication (emails, calls, meetings)
Recruitment applications
Cookies and similar tracking technologies
Social media interactions

Why We Collect Your Information
We use your information to:

Provide and manage our services
Respond to your inquiries or requests
Tailor our services to your business needs
Improve our website and services
Send marketing communications (only with your consent)
Comply with legal obligations

Disclosure of Your Information
We may disclose your personal information:

To our employees, subcontractors, and affiliates for service delivery
To third-party service providers (e.g., web hosting, CRM, email platforms)
If required by law or legal process
In connection with a business transfer or sale
We do not sell or rent your personal information to third parties

Data Security
We implement appropriate technical and organizational measures to protect your information from
unauthorized access, alteration, disclosure, or destruction.

Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being used.

Your Rights and Choices
You may request:

Access to the personal information we hold about you
Correction of inaccurate information
Deletion of your personal data (subject to legal requirements)
Opt-out from marketing communications
To exercise these rights, contact us at info@scaleupsmart.com.au.

Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these
external websites.

International Data Transfers
We may transfer your information to trusted service providers located outside Australia (e.g., in the
Philippines for offshore staffing). We ensure such transfers comply with privacy standards.

Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page with a revised “Last
Updated” date.

Contact Us
If you have any questions or concerns about this policy or our data practices, please contact:

Scale Up Smart Pty Ltd
435 Churchill Road, Kilburn SA 5084
Phone: +61 489 994 630
Email: info@scaleupsmart.com.au