Privacy Policy

01What Information We Collect

We may collect the following types of personal and business information:

• Personal Information: Name, phone number, email address, job title, company name, business address.
• Business Information: Business size, industry, service requirements, operational challenges.
• Device Information: IP address, browser type, pages visited, cookies, and other diagnostic data.
• Financial Information (where applicable): Payment and invoicing details (e.g., ABNs, billing contact information).
• Employment Information (when recruiting): Resumes, qualifications, references, and work history.

02How We Collect Your Information

We collect information via:

• Website forms (e.g., contact us, quote requests)
• Direct communication (emails, calls, meetings)
• Recruitment applications
• Cookies and similar tracking technologies
• Social media interactions

03Why We Collect Your Information

We use your information to:

• Provide and manage our services
• Respond to your inquiries or requests
• Tailor our services to your business needs
• Improve our website and services
• Send marketing communications (only with your consent)
• Comply with legal obligations

04Disclosure of Your Information

We may disclose your personal information:

• To our employees, subcontractors, and affiliates for service delivery
• To third-party service providers (e.g., web hosting, CRM, email platforms)
• If required by law or legal process
• In connection with a business transfer or sale

We do not sell or rent your personal information to third parties.

05Data Security

We implement appropriate technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction.

06Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being used.

07Your Rights and Choices

You may request:

• Access to the personal information we hold about you
• Correction of inaccurate information
• Deletion of your personal data (subject to legal requirements)
• Opt-out from marketing communications

To exercise these rights, contact us at info@scaleupsmart.com.au.

08Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.

09International Data Transfers

We may transfer your information to trusted service providers located outside Australia (e.g., in the Philippines for offshore staffing). We ensure such transfers comply with privacy standards.

10Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

11Contact Us

If you have any questions or concerns about this policy or our data practices, please contact: Scaleup Smart Pty Ltd, 435 Churchill Road, Kilburn SA 5084. Phone: +61 489 994 630. Email: info@scaleupsmart.com.au.